Living Word – “Where the Word is Alive and the Spirit is Free”
Effective Date: 28/07/2025
Living Word is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful way. This policy outlines how we collect, use, and store your information when you engage with us through our website (www.livingword.uk), in person, or via any of our ministries and events.
- Who We Are
Living Word is a church based in East Dunbartonshire, Scotland.
Registered Address: 37 Michael McParland Drive Torrance G64 4EE
Email: connect@livingword.uk
Data Controller: The Leadership Team of Living Word Church
Website: www.livingword.uk
- What Information We Collect
We may collect and process the following types of personal data:
Identity information: name, date of birth
Contact information: address, email, phone number
Spiritual engagement: baptism, membership, ministry involvement
Website use: IP address, browser type, access times, referring website
Media: photographs or video recordings taken at church events (only with consent)
Financial information: gift aid forms, donations (handled securely)
We do not collect unnecessary or sensitive personal data unless it is provided by you with your consent (e.g. prayer requests, pastoral support, safeguarding concerns).
- How We Use Your Information
We use your data to:
Communicate with you (newsletters, updates, events)
Administer church activities and pastoral care
Process donations and claim Gift Aid
Respond to inquiries or prayer requests
Monitor and improve website experience
Comply with legal obligations
We do not sell or share your information with third parties for marketing purposes.
- Legal Basis for Processing
We rely on one or more of the following lawful grounds:
Your consent (e.g., subscribing to updates)
Our legitimate interest in operating and growing the church
Legal obligations (e.g., safeguarding, financial reporting)
Contractual necessity (e.g., registering for an event or service)
- How Long We Keep Your Information
We will only retain your data for as long as necessary for the purpose it was collected, or as required by law (e.g., HMRC requires Gift Aid records to be kept for 6 years).
You may request deletion of your personal data at any time unless we are legally required to keep it.
- Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of incorrect or outdated information
Withdraw consent at any time
Request erasure (the “right to be forgotten”)
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at connect@livingword.uk.
- Cookies and Website Analytics
We use cookies to enhance your experience and analyse website traffic. You can choose to accept or decline cookies when visiting our site. For more details, see our Cookie Policy.
- Children’s Privacy
We do not knowingly collect personal data from children under 13 without the consent of a parent or guardian. If you believe we have collected such information, please contact us immediately.
- Third-Party Services
We may use trusted third-party providers (e.g., Mailchimp, Eventbrite, Stripe) to assist with our services. These providers are carefully vetted and comply with data protection regulations.
- Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
- Contact Us
If you have any questions about this policy or your data, please contact:
Email: connect@livingword.uk
Address: 37 Michael McParland Drive Torrance G64 4EE